Frequently Asked Questions

We get asked a lot of questions and that’s great. We welcome your questions and can usually solve any of your queries on the phone so please call us. However, in case you can’t call us right now, here are some frequently asked questions.


About The Shoot  About Animals  Booking, Payment & Gifts


About The Shoot

Why do you use a stu­dio envi­ron­ment for pho­tograph­ing my pets?

There are many advan­tages to pho­tograph­ing in a stu­dio environment.

  • Your pet is 100% secure in our pho­tog­ra­phy studio.
  • There are no other strange ani­mals or peo­ple about to dis­tract your pet dur­ing the session.
  • The ‘weather’ in the stu­dio is per­fect all year round, pro­vid­ing flex­i­ble times and dates that suit your needs.
  • We have 100% con­trol over the light. Pho­tog­ra­phy is ALL about light — the word lit­er­ally means “paint­ing with light” — and stu­dio light­ing gives us full cre­ative con­trol for our unique ani­mal art pho­tog­ra­phy style.
  • Your pet’s per­son­al­ity and char­ac­ter can really shine through. In the stu­dio he/she can be fully relaxed, like they are at home.

How long does the pho­tog­ra­phy ses­sion last and what hap­pens dur­ing the session?

The pho­tog­ra­phy ses­sion lasts between one and two hours. We allo­cate plenty of time, to allow us to get to know your pet and to ensure your pet has the chance to set­tle into the stu­dio. For the first 10–15 min­utes we let them explore the stu­dio, sniff around, and get used to the light­ing and cam­era. It can be an excit­ing place!

We also like to get you, their ‘Mum’ or ‘Dad’, involved with assist­ing in the pho­tog­ra­phy ses­sion. We like you to help us attract their atten­tion for the cam­era and light­ing. It’s loads of fun and we always get some fan­tas­tic pho­tos. After all, we do spe­cialise in this field of pho­tog­ra­phy, and we have quite a few tricks up our sleeves to cap­ture the per­fect shot!

When and where do your pho­tog­ra­phy ses­sions take place?

In Melbourne, our studio photography sessions take place in our purpose-built stu­dio located in Port Melbourne, Melbourne.  In Brisbane, we use a studio located in Balimba, Brisbane. For Melbourne, appoint­ments are avail­able from Tuesday to Sunday, start­ing from  9:30am. In Brisbane, we are usually in Brisbane for two weeks at dedicated times three to four times through the year. You can request our Brisbane dates directly with us.

Can I be in the photo too?

Absolutely! We fre­quently pho­to­graph peo­ple with their pets, and love to cap­ture your unique and spe­cial bond. It’s such a special time to experience with your pets. We don’t want you to miss out on celebrating your precious bond together. Please let us know if you wish to be in the pho­tos when book­ing in your ses­sion as this is impor­tant infor­ma­tion for our preparation.


About Animals

How many ani­mals can I bring along to my pho­tog­ra­phy shoot?

We gen­er­ally work with up to two dogs OR two cats in each stu­dio ses­sion. No extra fees apply, as long as these pets are from the same ‘fam­ily’. Oth­er­wise, we would rec­om­mend two sep­a­rate ses­sions to ensure that we get the very best from your pets and max­imise their photo opportunities.

My dog is not the most obe­di­ent. She’s too ener­getic and unruly and doesn’t know sit-stay … OR … My dog is shy … OR … My dog does not like other peo­ple … will you cap­ture good photos?

Absolutely. We don’t just pho­to­graph dogs: we know dogs, have owned dogs all our lives and have worked with many dif­fer­ent per­son­al­i­ties (and the same goes for cats!).

Some­times it takes a bit more patience and per­se­ver­ance but we always get there in the end. We know you will be sur­prised and delighted with the results. And don’t for­get this is all about cap­tur­ing their personalities!

My dog/cat is ill and has little time left. Can you fit him/her into your shooting schedule quickly?

Absolutely! Older cats and dogs or pets with failing-health take pri­or­ity. Your mem­o­ries of your dog or cat are our priority.

Do you only pho­to­graph dogs and cats, or do you pho­to­graph other ani­mals as well? Do you take photographs of animals that can be used commercial for my website or business?

We specialise specifically in private-use, residential studio sessions only and during these sessions we are able to pho­to­graph all ani­mals that will fit in our studio. Dogs and cats are our spe­cial­i­ties, but we also pho­to­graph fer­rets, birds, rats, guinea pigs, lizards, snakes, goats. Please contact us to dis­cuss your pet fam­ily requirements! We do not specialise in commercial studio photography and Zoo Studio do not provide commercial photography services for businesses  or people interested in purchasing photographs for business purposes..


Booking, Payment & Gifts

How do I organise a booking?

Please give us a call on 03 9021 2248 for Melbourne or 07 3870 0903  for Brisbane to discuss your requirements further

A $165 booking fee for Week Day Studio Session (Tue to Friday) or $220 for a Saturday or Sunday Studio Session Fee will secure your stu­dio book­ing in our appoint­ment calendar or you can book with the use of a Gift Certificate that you have received.  

The cost of Wall Art is in addition to your studio session fee and prices vary depending on your selection, wall space and shape, your design preferences, photo selection etc. It is highly personalized to your design tastes and budget. Please call us so we can further understand your requirements and provide you with proper budgeting information. Typically a multi-image wall art canvas will start from $1295 for the Storyboard Design

A welcome information pack and booking confirmation is  posted to you when your studio session dates are secured. This includes an appointment card with your session dates, studio directions and map, a price list and our general terms and conditions. Please note that when organizing your booking you do so with the understanding that copyright of all images from our studio sessions remains the property of Zoo Studio.

What pay­ment options are available?

We accept pay­ment via VISA, Mas­ter­Card or EFTPOS. We also offer flex­i­ble pay­ment plan options providing up to 24 months interest free payment terms via PayRight on your total order value. No interest is charged for these payment plan options. There is a one off PayRight establishment fee applicable at the time of setting up your payment plan with PayRight. This is divided into the term of your PayRight payment plan.

Can I pur­chase a pho­tog­ra­phy ses­sion & prints for a friend as a gift?

We specialise specifically in private-use, personalised studio sessions, so if you have a friend or family member who adores their fur-kids we would love to hear from you to discuss your requirements further. When you call please let us know you wish to purchase a gift certificate for a friend or family member. We will pro­vide you with a beautifully wrapped gift certificate to give them on their spe­cial day or for Christmas.


Love What You See?

Zoo Studio have specialised in Animal Art Photography since 2006. It is our passion, our soul our joy and we believe that every pet deserves to have their own story told. CHAT WITH US TODAY CALL 03 9021 2248 or 07 3870 0903

Love your Fur-Kids to pieces?

Just like us we know you love your fur-kids to the moon and back. We understand the importance of sharing that love with the world; their quirky personalities, adorable expressions, cheeky nature or naughty habits!

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Create Your Own Unique Artwork

As leaders in our niche we are magicians at capturing the beauty and personality of your pets in photographic art that you will be proud to hang on your wall.

EXPLORE YOUR IDEAS WITH US TODAY CALL 03 9021 2248 or 07 3870 0903

Treasure Their Personality forever

To truly capture your pet’s personality takes great insight and an intuitive ability to create a connection with your pet - It’s all about being pet-savvy and that is what Zoo Studio is all about. We speak Dog and Cat!

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Let’s Bring a Smile to Your Face

Other the many years we have specialised in Animal Art Photography Zoo Studio have created hundreds possible thousands of life long memories for our clients.

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